Accessibility statement

This accessibility statement applies to the Climate Change Chorley website:

We want as many people as possible to be able to use the websites. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, VoiceOver and TalkBack)
  • discern the structure and order of web pages and content

How accessible the websites are

We know some parts of the websites are not fully accessible:

  • at 200% zoom, content within the cookie preference settings is partially cut off and no longer visible for users
  • at 400% zoom, the button 'Save my preferences', within the cookie preference settings, does not reflow to fit the webpage correctly as users have to scroll horizontally to view full content
  • the 'Save my preferences' button, within the cookie preference settings, does not have sufficient colour contrast
  • the link 'FreePrivacyPolicy.com', within the cookie preference settings, does not have sufficient colour contrast
  • the language dropdown menu, within the cookie preference settings, does not have accessible text
  • at 400% zoom, keyboard focus is not visible on any interactive element on the page when the user tabs away from the cookie banner
  • the 'Skip to...' buttons and hamburger menu are hidden behind the cookie banner when they receive keyboard focus, as it's possible to tab away from the banner and interact with content behind it.

Feedback and contact information

If you need information on these websites in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please complete a website feedback form. Any accessibility issues will be picked up by our website team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website's accessibility

Chorley Council is committed to making their websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This  website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances and exemptions’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • WCAG 1.4.4 Resize Text - at 200% zoom, content within the cookie preference settings is partially cut off and no longer visible for users
  • WCAG 1.4.10 Reflow - at 400% zoom, the button 'Save my preferences', within the cookie preference settings, does not reflow to fit the webpage correctly as users have to scroll horizontally to view full content
  • WCAG 1.4.3 Contrast (minimum) - the 'Save my preferences' button, within the cookie preference settings, does not have sufficient colour contrast
  • WCAG 1.4.3 Contrast (minimum) - the link 'FreePrivacyPolicy.com', within the cookie preference settings, does not have sufficient colour contrast
  • WCAG 4.1.2 Name, Role, Value - the language dropdown menu, within the cookie preference settings, does not have accessible text
  • WCAG 2.4.11 Focus Not Obscured (Minimum) - at 400% zoom, keyboard focus is not visible on any interactive element on the page when the user tabs away from the cookie banner
  • WCAG 2.4.11 Focus Not Obscured (Minimum) - the 'Skip to...' buttons and hamburger menu are hidden behind the cookie banner when they receive keyboard focus, as it's possible to tab away from the banner and interact with content behind it.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We plan to identify and fix issues with accessibility as soon as issues are discovered. Where issues are identified that require resolution by external suppliers, these accessibility issues will be raised with our suppliers in order to resolve. The issues identified have been raised with our website supplier on 19 August 2025.

Preparation of this accessibility statement

This statement was prepared on 19 August 2025. It was last reviewed on 19 August 2025.

This website was last tested on 5 August 2025. The website was tested for compliance with the Web Content Accessibility Guidelines V2.2 level A and level AA.

The automated tests were completed using the latest version of Axe.

Tests were completed using different settings in the Google Chrome browser on Mac OSX with a 13 inch screen.

We value your feedback

We value feedback from real website users and would love to hear from you and the experience you had with us. You can provide website feedback to us online, alternatively you can call us on 01257 515151.